Privacy Policy
Last updated: July 2025 · SRB Elevate Pvt. Ltd.
Lumea Hubs ("we", "our", "us") is operated by SRB Elevate Pvt. Ltd. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services at lumeahubs.com.
Information We Collect
We collect information you provide directly, such as your name, email address, phone number, and course preferences when you register, book a counselling call, or contact us. We also collect usage data such as pages visited, time spent, and interactions on the platform to improve our services.
How We Use Your Information
We use your information to provide and improve our educational services, communicate with you about your courses and progress, send you relevant updates and offers (with your consent), personalise your learning experience, and comply with legal obligations.
WhatsApp & Communication Consent
When you provide your phone number and consent to WhatsApp communication, we may send you course updates, class reminders, and relevant educational content. You can opt out at any time by messaging "STOP" to our WhatsApp number or by contacting us at info@lumeahubs.com.
Data Sharing
We do not sell your personal information. We may share data with trusted service providers who assist us in operating our platform (e.g., payment processors, cloud hosting). These providers are bound by strict data protection agreements.
Cookies
We use cookies and similar technologies to maintain your session, remember your preferences, and analyse platform usage. You can control cookie settings through your browser. Disabling cookies may affect some platform features.
Data Security
We implement industry-standard security measures including encrypted connections (HTTPS), secure token-based authentication, and regular security audits to protect your data.
Your Rights
You have the right to access, correct, or delete your personal data. You may also withdraw consent for marketing communications at any time. To exercise these rights, contact us at info@lumeahubs.com.
Contact Us
For any privacy-related queries, write to us at: SRB Elevate Pvt. Ltd. 1st Floor, The Samastha Kerala Sahithya Parishad, Near Head Post Office, Hospital Road, Ernakulam, Kerala 682011 Email: info@lumeahubs.com Phone: +91 90379 98981